You have the right to know how your personal information is collected, stored, and used at Tigroclub. Everything is laid out clearly on this page.
The principles we follow to protect your data at Tigroclub
Every action you take on the platform is protected by bank-grade SSL encryption. Your password, payment details, and personal information cannot be accessed by any third party.
Tigroclub never sells your personal information to advertisers or any third party. Your data is used solely to improve the service you receive.
You can view, correct, or delete your information at any time from Account Settings. Opting out of marketing messages takes just one click.
Tigroclub collects only the information that is genuinely necessary to provide its services. Asking for unnecessary data is simply not something we do.
Once an account is closed, your personal data is removed from our systems within the defined retention period. Any data retained due to legal obligations will be clearly communicated.
Tigroclub's data protection measures are regularly audited by independent third-party security experts. Any vulnerabilities identified are resolved promptly.
Providing services at Tigroclub requires collecting certain information — that is expected. However, we collect only what is strictly necessary to operate. A breakdown of what is collected, by category, is provided below.
Full name, date of birth, National ID number (for KYC verification), and gender.
Email address, mobile number, and residential address (for payment verification).
Payment method details (bKash/Nagad number), transaction history, and deposit and withdrawal records.
Gaming history, betting records, win/loss data, and bonus usage data.
Device type, operating system, browser version, IP address, and login time.
Chat and email history with customer support, along with records of complaints and their resolutions.
Tigroclub does not knowingly collect information from anyone under the age of 18. If an underage account is identified, it is closed immediately and the associated data is deleted.
Important: Tigroclub never stores your full card number or bank PIN. All payment processing is handled through fully encrypted third-party gateways.
Tigroclub uses your information only for specific, legitimate purposes. There is a clear reason behind every piece of data we collect — each one is explained below.
Tigroclub never uses your data beyond its original purpose. If your information is ever needed for a new purpose, you will be informed in advance and your consent will be obtained where required.
Marketing Messages: If you no longer wish to receive promotional emails or notifications, you can turn them off at any time via Account Settings or by contacting support. Opting out of marketing does not affect transactional messages related to your account activity.
The technologies and processes Tigroclub uses to protect your data meet international standards. The key measures are outlined below.
Technology alone is not enough to protect your data — Tigroclub staff also undergo regular security training. Access to personal information is restricted to designated responsible personnel, and every access is logged.
In the event of a security breach, affected members will be notified within 72 hours — this is both a legal and ethical obligation for Tigroclub.
You have specific rights over your personal data at Tigroclub. To exercise any of these rights, contact our support team — requests are typically processed within 30 days.
You can request a complete copy of all information Tigroclub holds about you. Much of it is already visible directly in your account settings.
If any of your information is incorrect or out of date, you can request a correction. Changes to your name, address, or mobile number can all be made through Account Settings or by contacting support.
If you close your account, you can request that your personal information be deleted. However, certain financial transaction records must be retained for a set period due to legal obligations.
You can object to your information being used for marketing or profiling purposes. Once you raise an objection, your data will no longer be used for those purposes.
You can request a machine-readable copy of your data (for example, in CSV format) that can be used on other platforms.
For any privacy-related request, email support@tigroclub.best or reach out via live chat. We will respond within 30 days of receiving your request. Please contact us from the email address or mobile number registered to your account so we can verify your identity.
The easiest way to understand Tigroclub's Privacy Policy is to think of it as an agreement between two parties. You provide your information; Tigroclub provides its services. What is collected, why it is collected, and how long it is kept — all of it is laid out openly here.
It is natural to have concerns about data privacy on online gaming platforms. Tigroclub takes those concerns seriously. That is why separate protection measures are in place at every level — from your password to your payment details. It is not just about technology; staff training and operational procedures are part of it too.
Many users ask about data retention. All information is kept for as long as your account remains active. After an account is closed, personal data is generally deleted within 2 years. Financial transaction records, however, must be retained for 5 to 7 years as required by anti-money laundering laws.
A note on international data transfers: Tigroclub's servers may be located in various countries. Regardless of where your data is stored, the same level of protection is maintained. We comply with international data protection standards such as GDPR.
When this Privacy Policy is updated, members will be notified by email or in-app notification. Minor changes will be reflected on this page only. Significant changes — especially those affecting your rights — will be communicated to you personally and your renewed consent will be sought.
Tigroclub believes privacy is a fundamental right — not something to be traded away for a service. Our goal is to collect only what you are comfortable sharing, and to protect it to the highest standard.
Common questions about betting records and data security
Your privacy is protected, your payments are secure, and our service is fully available in Bangla. Registration is free — get started today.